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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasmine Watson

September 3, 2026

4  out of  5
rating by Jasmine Watson
"Apsolutely Great service. The stars are my rating for state farm in the whole, but my rating for this office would be 5 stars."
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Jon Gefaell

August 14, 2026

5  out of  5
rating by Jon Gefaell
"We just got married. My wife's insurance is with this agency and she's been very happy with their service. I've also had State Farm, but through a different agency.

We wanted to combine our lines of insurance to obtain the most comprehensive coverage and discounts.

I got a message when I called, asking me to leave a message and promising a timely return call. That call came about thirty minutes later from Tracy.

Getting married, moving, caring for an elderly parent, running a business, and more all at once have me worn down, but after my call with Tracy I feel a rebound. It was that satisfying to easily take another item off of my "DO NOW" list.

Tracy congratulated me on the wedding and got straight to asking me for some information. Then she outlined the difference in coverage between my wife and my policies. Then she explained the differences in coverage (improved dramatically for me) and charges ($2 less a month).

She sent us both a copy of the quote with instructions for what to tell my current agent to transfer my account and history when ready.

She is very competent, and well spoken with her advice and suggestions. I've called so many places recently, often having to call back multiple times. This was the antidote. What can I say? It's a pleasure to do business with Stacy and Robby Rowan's State Farm insurance agency."
We responded:
"Jon, congratulations on your wedding, and thank you for sharing how much Tracy helped make combining your State Farm insurance policies smooth and stress-free. I’m glad she followed up quickly, clearly explained the coverage differences and discounts, and helped you upgrade coverage while keeping costs in check. We really appreciate your trust in Robby Rowan - State Farm Insurance Agent and our insurance agency team."
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Isabella Thompson

August 12, 2026

5  out of  5
rating by Isabella Thompson
"Tracy was absolutely amazing in helping me get my home and auto insurance taken care of! We ran into a couple of hurdles along the way, but she was there every step of the way, keeping me updated and communicating every detail with me. She made what could have been a stressful process so much easier! I truly cannot recommend Tracy Moore enough! She is knowledgeable, responsive, and genuinely cares about her clients. Thank you so much, Tracy!"
We responded:
"Isabella, thank you for your wonderful review! I am so glad Tracy was there to guide you through every step and make the process easier. We truly appreciate your kind words, recommendation, and trust in our team!"
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Richard Hull

August 6, 2026

5  out of  5
rating by Richard Hull
"Robby Rowan and his staff have managed all of our family’s insurance for more than 40 years. We have had nothing but superb experience over that time."
We responded:
"Mr. Hull, thank you so much for trusting Robby Rowan Statefarm for over 40 years. i’m grateful you had such a great experience with our Huntsville office team and we value your business!"
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East Boogie

July 31, 2026

5  out of  5
rating by East Boogie
"I have been a loyal State Farm customer for 37 years, and throughout that time I have remained with State Farm because of the outstanding customer service and professionalism your company has consistently demonstrated.

Recently, I experienced an issue with my local State Farm agency and contacted your office for assistance. I had the pleasure of speaking with Ms. Tracy Morgan, and I want to express my sincere appreciation for the exceptional service she provided.

Ms. Morgan listened patiently, treated my concerns with genuine respect, and explained everything in a professional, courteous, and customer-focused manner. She made me feel valued as a long-time customer and demonstrated the kind of service that reinforces why I have remained with State Farm for nearly four decades.

When rating my experience on a scale of 0 to 10, with 10 being the highest, I proudly gave Ms. Morgan an 11 out of 10. She exceeded every expectation and is a true example of excellence in customer service.

Please extend my heartfelt thanks to Ms. Morgan and your entire office for a job exceptionally well done. Employees like her are the reason customers like me continue to place our trust in State Farm year after year. By the my issue with my State Farm agency was corrected to my satisfaction."
We responded:
"Thank you for your thoughtful review and for your incredible 37 years of loyalty to State Farm! I am so glad Tracy was able to provide the care, professionalism, and support you deserve. We truly appreciate your trust and are grateful to have you as a valued customer!"
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Aubry’s Designs

July 15, 2026

5  out of  5
rating by Aubry’s Designs
"I have thoroughly enjoyed this agency. I usually talk to Casey and he is phenomenal! Always helpful and willing to give advice and recommendations that fit my situation. The few times I’ve spoken to other people in the agency they have been kind and helpful as well"
We responded:
"Thanks so much for the 5-star review—I'm really glad you’ve enjoyed working with our State Farm insurance agency. We’ll be sure Casey sees your kind words, and I’m happy to hear our whole team has been consistently helpful with advice and recommendations that fit your situation."
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Myra Curtis

July 9, 2026

5  out of  5
rating by Myra Curtis
"We’ve been with Robby Rowan for 44 years. He’s staff is the best. They are always going the extra mile for their clients."
We responded:
"Myra, thank you for trusting Robby Rowan - State Farm Insurance Agent for the past 44 years—that kind of loyalty means the world to us. I’m grateful you’ve had such a great experience with our insurance team and that our staff’s “extra mile” approach has made a difference for you."
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Susan

July 2, 2026

5  out of  5
rating by Susan
"Have been with Robby Rowan for decades. Tracy is super sweet and fantastic to work with and help you out! Tracy communicated regularly with my roof replacement and got me set up today with my travel trailer insurance. I highly recommend this office!"
We responded:
"Susan, thank you for sticking with our office for so many years—your loyalty truly means a lot. I’m glad Tracy’s been so helpful and kind, especially with regular updates during your roof replacement and getting your travel trailer insurance set up so smoothly. We really appreciate the recommendation!"
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Pamela Loper

July 1, 2026

5  out of  5
rating by Pamela Loper
"Robby has insured my family for 30+ years and my parents for much longer. Never an issue with a claim and his staff is always prompt, helpful, and friendly whether in person, over the phone, or through email. Shout out to Tracy Moore for helping me this week."
We responded:
"Pamela, thank you for trusting Robby Rowan - State Farm Insurance Agent with your family’s insurance for so many years—it truly means a lot. I’m glad to hear claims have always gone smoothly and that our team stays prompt, helpful, and friendly in person, by phone, and via email. We’ll be sure to pass your kind shout-out along to Tracy Moore."
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Elaine Reed

May 12, 2026

5  out of  5
rating by Elaine Reed
"I always get great service when I need to call Robbie Rowan's office about my insurance policies if Casey answers the phone. Thank you again Casey!"
We responded:
"Elaine, thank you for the 5-star review—I'm glad you consistently get great service when you call about your insurance policies, and I’ll be sure Casey sees your kind shout-out. We appreciate you trusting Robby Rowan - State Farm Insurance Agent for your insurance needs."
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Kimberly Snodgrass

May 12, 2026

5  out of  5
rating by Kimberly Snodgrass
"Robby Rowan is amazing! Casey Hassett is so very helpful and knowledgeable. Anytime there is a problem he is so quick to help. We greatly appreciate these men."
We responded:
"Kimberly, thank you for the 5-star review—so glad to hear you’ve had such a great experience with Robby and Casey. We really appreciate you calling out Casey’s helpful, knowledgeable, and quick support whenever an issue comes up."
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Melinda Bush

April 29, 2026

5  out of  5
rating by Melinda Bush
"State Farm has always helped us anytime we call or have an insurance question. Professional and courteous staff. I believe we have been with State Farm for our cars and houses for over 30 years."
We responded:
"Melinda, thank you for the kind words and for trusting Robby Rowan - State Farm Insurance Agent with your auto and home insurance for so many years. We’re glad our team has been able to answer your insurance questions quickly and treat you with the professional, courteous service you deserve."
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Luis E. Torres

April 28, 2026

5  out of  5
rating by Luis E. Torres
"Very professional and effective in his job. Solved my issue on the spot."
We responded:
"Thanks, Luis—really appreciate you taking the time to share this. I’m glad we could handle your insurance issue right on the spot and keep everything professional and efficient."
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Darvis Ford

April 20, 2026

5  out of  5
rating by Darvis Ford
"Love my agent Tracy she really is the best when it comes to saving on auto and renters insurance. Than you Tracy for your help and amazing attitude at State Farm"
We responded:
"Darvis, thank you for the kind words—Tracy truly is fantastic, and I’m glad she helped you save on your auto and renters insurance while making the process a pleasure. We really appreciate you choosing Robby Rowan - State Farm Insurance Agent."
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Ja'Yun Moore

April 11, 2026

5  out of  5
rating by Ja'Yun Moore
"Helped me with my renters insurance. Was easy and fast"
We responded:
"Ja'Yun, thank you for the 5-star review—I'm glad we could help you get your renters insurance set up quickly and make the whole process easy and fast. If you ever want to review coverage options or bundle with auto insurance, we’re here to help."
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Brian Pouliot

April 10, 2026

5  out of  5
rating by Brian Pouliot
"Tracy is awesome! She has always been easy to contact and very responsive!"
We responded:
"Brian, thank you for the 5-star review! I’m glad to hear Tracy has been easy to reach and consistently responsive—great communication is a big part of good insurance service, and we’re lucky to have her on our team."
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Tony Rutledge

April 9, 2026

5  out of  5
rating by Tony Rutledge
"All Insurance is currently high but Casey in this office is very pleasant to deal with."
We responded:
"Tony, thank you for the 5-star review of Robby Rowan - State Farm Insurance Agent. I appreciate you pointing out that while insurance rates are high, Casey made the experience pleasant and easy to handle—we’re lucky to have her on our insurance agency team."
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Katelyn Rose

April 9, 2026

5  out of  5
rating by Katelyn Rose
"I was very impressed with Tracy's knowledgeable and responsive service. She answered questions I didn't even know I had about home, life and auto service. She is always available to assist me with all my insurance needs."
We responded:
"Katelyn, thank you for the kind review—Tracy will be so happy to hear this. I’m glad she could be responsive and walk you through your home, life, and auto insurance options, even covering questions you didn’t know to ask. We appreciate you trusting Robby Rowan - State Farm Insurance Agent with your insurance needs."
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Bob Boerner

April 2, 2026

5  out of  5
rating by Bob Boerner
"Robby Rowan insurance has a great team...And they provide great service. They have my total trust!"
We responded:
"Bob, thank you for the kind words—our team works hard to deliver great, reliable insurance service, and it means a lot to hear we’ve earned your total trust. We appreciate you choosing Robby Rowan - State Farm Insurance Agent for your insurance needs."
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James Garner

March 28, 2026

5  out of  5
rating by James Garner
"The very best agency. I’ve been with them 55 years. Great people. They take the very best care of our insurance needs."
We responded:
"James, thank you for sticking with us for 55 years—that means the world to our little State Farm insurance agency. I’m glad our team has taken great care of your insurance needs and made you feel supported all these years."
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Michelle Wilson

March 27, 2026

5  out of  5
rating by Michelle Wilson
"Called for Home Insurance and Casey saved me money by bundling my Car Insurance and Home Insurance.Great Person to speak with thank you for going out of your way to help .."
We responded:
"Michelle, thank you for the 5-star review and for trusting Robby Rowan - State Farm Insurance Agent for your home insurance. I’m glad Casey was able to bundle your auto insurance and homeowners insurance to save you money, and we really appreciate you noticing the extra effort to help."
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Melissa Rogers

March 25, 2026

5  out of  5
rating by Melissa Rogers
"Easy and efficient. I didn’t have to go by the office to complete anything that I needed done. Casey was friendly, upbeat and polite. It was a very positive experience."
We responded:
"Melissa, thank you for the 5-star review—I'm glad everything was easy and efficient and that you could take care of what you needed without coming into the office. Casey will appreciate hearing your kind words about his friendly, upbeat, and polite service, and we’re grateful you had such a positive experience with our State Farm insurance agency."
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LouAnn Bowden

March 24, 2026

5  out of  5
rating by LouAnn Bowden
"I just want to tell Tracy Moore thank you again. I had a question about the drive safe app and she had tremendous patience with me. She walked me through it step by step and was so friendly during the process! What amazing customer service! Thanks again, Tracy!"
We responded:
"LouAnn, thank you for the wonderful review—Tracy will be so happy to hear it. We’re glad she could patiently walk you through the Drive Safe & Save app step by step and make the whole process friendly and easy."
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Jessica Fischer

March 24, 2026

5  out of  5
rating by Jessica Fischer
"I’ve had had two recent conversations with Kelly at Robby Rowan’s office and she was so knowledgeable, friendly, and funny! I just bought a newer car for my daughter and I’m trying to buy my first home and she spent so much time on the phone with me and answered my MANY questions. I never felt rushed and she made the process so easy for me. My dad has been a customer there for years and also speaks highly of the entire office. Thank you all!"
We responded:
"Jessica, thank you for taking the time to share this—Kelly will be so happy to hear it. I’m glad she could walk you through your auto insurance questions for your daughter’s newer car and help make the home insurance process feel easy, thorough, and never rushed. We truly appreciate your family’s long-time trust in our Robby Rowan - State Farm Insurance Agent team."
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Kevin Pirouzbakht

March 23, 2026

5  out of  5
rating by Kevin Pirouzbakht
"My family has been with Robby Rowan's agency for many years and Robby and his whole staff have always treated us wonderfully and with great care. Very professional and very quick in their help! His son Billy and Tracy from their office are always the best to work with!"
We responded:
"Kevin, thank you for sticking with our agency for so many years—it means a lot to my family and our team. I’m glad Robby, Billy, Tracy, and everyone here have been able to take great care of your family with professional, quick help whenever you’ve needed it."